Company Profile

A trusted source for training services in the IT Service Management (ITSM) area, itSM Solutions LLC assists organizations of all sizes to realize the benefits of a customer-focused, process-oriented, cost-effective approach to IT operations as documented in the IT Infrastructure Library (ITIL^®)

Accredited by the Information Systems Examination Board (ISEB) of the British Computer Society, itSM Solutions develops and presents classroom and web-based educational programs designed specifically to jump start and successfully maintain an organization’s ITSM journey.

itSM Solutions’ certification programs and workshops are built around a unique "hands on" training methodology that enables IT professionals to acquire the skills to design, implement, manage and justify ITSM/ITIL programs within an enterprise.

itSM Solutions markets its products directly and through a network of itSM Solution Providers who can provide assistance to those organizations that may not have ITSM expertise on staff.